Heritage Bank calls reports of N49 billion fraud ‘defamatory’ amid ongoing fund transfer delays

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After per week of unaddressed allegations that the financial institution’s employees made away with ₦49billion, Heritage Bank has denied the report, however its clients will not be satisfied as a result of they will’t make transactions 
Heritage Bank has denied reports alleging {that a} member of its info know-how workforce diverted ₦49billion and disappeared. “The allegations are flawed and defamatory. These articles have used unrelated info and conjecture to create a fictitious narrative, “the financial institution informed TechCabal in an announcement yesterday forwarded by Ozena Utulu, its company communication supervisor.
The financial institution mentioned it has launched into long-term sustainability plans premised on restructuring the financial institution, guaranteeing price effectivity, and administration of its property, and confirmed reports that it had lowered its workforce. However, it pressured that the employees affected had been duly compensated. 
Despite these claims, clients banking with Heritage nonetheless wrestle with poor customer support, delayed transfers, incapacity to maneuver depositor funds and failure of the financial institution’s apps. Two clients confirmed this to TechCabal. A banking buyer generally known as Isaac informed TechCabal that he had been unable to withdraw his funds from Heritage Bank for the final seven days. “I have money in my account. I have been unable to withdraw it for days. I tried more than 20 times. I will have to visit the bank on Monday to remove my money,” he mentioned.
Esther Onwubuya, one other Heritage Bank buyer, informed TechCabal that the financial institution has been experiencing community points which have made it troublesome for her to withdraw cash. “I don’t know if this has anything to do with the rumors. It’s always a hassle to send funds. Last month, we even had to go to the bank.”
And whereas Heritage financial institution nonetheless mentioned in its assertion that it’s dedicated to collectively driving progress and delivering distinctive service to all, Onwubuya is unmoved. “I saw the statement, but it doesn’t take away from what’s currently happening. I even hear that the ATM services are poor too.”

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Author : Tech-News Team

Publish date : 2023-06-18 01:42:09

Copyright for syndicated content belongs to the linked Source.

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