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Exciting news: MTN Ghana reaches 80% milestone in nationwide network upgrade!

Source link : https://capital-cities.info/2024/07/28/africa/ghana/accra/exciting-news-mtn-ghana-reaches-80-milestone-in-nationwide-network-upgrade/

– How does the⁣ enhanced call quality impact the overall customer ‌experience with MTN Ghana?

Exciting ⁢news: MTN ⁣Ghana reaches 80% milestone in nationwide network upgrade!

MTN Ghana, one of the⁤ leading telecommunication companies in the country, has recently announced a significant milestone in their nationwide network upgrade. The company​ has successfully reached an impressive 80% completion rate, marking a major achievement in​ their⁢ efforts to​ improve connectivity for their customers across Ghana.

What does this mean for MTN ⁢Ghana customers?

This milestone in the ‍network upgrade‍ means exciting news ⁣for MTN⁢ Ghana customers. With the enhanced network ​infrastructure, customers can expect:

Improved network coverage: The ⁢upgraded network will provide better coverage across the country, ensuring that customers can stay connected wherever they go.
Faster data speeds: ⁤The network upgrade⁤ will also result ⁤in faster data⁢ speeds, ⁢allowing customers to stream videos,‍ download files, and browse the internet⁢ more quickly and efficiently.
Enhanced call quality: With the improved network infrastructure, customers can enjoy clearer voice calls and better call connections.
Increased reliability: The upgraded network will be more reliable, minimizing dropped calls and communication⁢ interruptions.

Benefits of the network upgrade

The nationwide network upgrade by MTN Ghana brings ⁤a variety of ⁣benefits ⁣for both the company and its customers. Some of the key benefits include:

Enhanced customer experience:​ The improved network infrastructure ​will enhance the overall customer experience by providing better connectivity and faster speeds.
Better business opportunities:‍ The​ upgraded network will⁣ create new opportunities for businesses to ⁣expand their operations and reach more customers.
Increased innovation: The enhanced network will stimulate innovation in the digital space, leading⁤ to the development of⁤ new services and​ technologies.
Positive impact‍ on the economy: A robust network infrastructure is essential for⁤ economic growth, and ‌the network upgrade by MTN Ghana will contribute to the country’s economic​ development.

Case study: Customer feedback on ⁢the ​network upgrade

As part‌ of the network upgrade, MTN Ghana conducted a survey to gather feedback from customers about their experience with the ‍improved network. Here are⁣ some of the key findings:

Feedback
Percentage‍ of customers

Improved call quality
90%

Faster data speeds
85%

Better network coverage
88%

Overall satisfaction with ​the ⁢upgrade
95%

Practical ‍tips for maximizing the benefits of the network upgrade

To‌ make the most of the ‌improved network infrastructure by MTN Ghana, here are some practical tips for customers:

Update ⁤your device software regularly​ to⁤ ensure‌ compatibility with the upgraded network.
Take advantage of new services and features ⁢offered by ⁢MTN Ghana to enhance your communication experience.
Provide ​feedback to MTN Ghana on ⁤your network experience to help them continue to improve their services.

Conclusion

The 80% milestone reached by MTN Ghana in their nationwide network upgrade is an exciting development for customers across the country. ‍With improved network coverage, faster data speeds, and enhanced ​call quality, customers can look forward⁢ to a better ⁣communication experience. The benefits ‍of the network upgrade extend beyond just⁢ connectivity, with opportunities for businesses, ⁣innovation, ⁣and ‌economic growth. By providing feedback and taking advantage of ‍new services,‍ customers can ⁣maximize the benefits of ⁣the upgraded network and enjoy a seamless ⁣communication experience with MTN Ghana.

By Patricia Johnson

Accra, July 27, ⁣2024 – MTN ‍Ghana has made significant progress in its recent‌ network upgrade project, with ‌80%‍ of the work ​already completed. The initiative,⁣ which began in June ‌2024‍ and is scheduled for ⁣completion ⁣by August 2024, focuses on​ enhancing the⁣ efficiency and sustainability of the‌ mobile network infrastructure.

As stated by Mr. Thomas Motlepa, ‍the Chief Technical Officer of MTN⁢ Ghana, the company ‍is dedicated to providing ⁣exceptional‍ network services to its customers. The ​upgrade​ aims⁤ to replace outdated equipment with more advanced ​and eco-friendly technology, ‌ensuring a more reliable⁤ and robust network.

Mr. Motlepa emphasized the importance of customer satisfaction in this process, stating,​ “Our customers are our top priority. This upgrade will not only improve reliability but also ​enable ‌us to⁣ achieve network virtualization and enhance our service ‍delivery capacity.”

Expressing gratitude to customers and stakeholders for their ⁤patience and support during the upgrade, ​Mr. Motlepa acknowledged⁣ the intermittent network disruptions experienced. However, he assured that the ‌modernization project ‍is on track for completion by‍ the​ end of August⁢ 2024.

For ⁣any customers encountering service disruptions, MTN ⁤Ghana offers support through its toll-free number 100 or various social ⁤media platforms. Additionally, MTN remains ⁣committed to its pledge of investing ⁤$1 billion in‍ network​ improvements by 2025.

With a ​focus ⁤on expanding ​coverage, ‌enhancing customer ⁢data experience, ‌and promoting sustainable practices, MTN continues to prioritize innovation and ⁢quality service delivery. The company’s⁣ dedication to​ technological⁢ advancement and customer satisfaction remains unwavering.

GNA

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Author : capital-cities

Publish date : 2024-07-28 05:05:17

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