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Be taught to Troubleshoot Like a Professional on Cisco U.

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ROUTE. SWITCH. TSHOOT.

You would possibly recall that again in 2010, the extremely popular CCNP Routing & Switching certification included these three exams. Quick ahead to at this time, and I nonetheless bear in mind TSHOOT fondly. The examination was a totally new expertise: After answering a couple of multiple-choice questions, you have been offered with a collection of hassle tickets and needed to decide what was damaged in a posh community, the place the problem was situated, which know-how wanted to be mounted, and which instructions to deploy to resolve the problem. This was correct troubleshooting, and the examination really examined your data of Cisco routing and switching applied sciences. Cisco even publicly shared the community topologies used within the TSHOOT examination that can assist you put together.

I bear in mind taking the TSHOOT examination a number of occasions to recertify my CCNP R&S. I used to be educating ROUTE, SWITCH, and TSHOOT programs for studying companions but additionally at a neighborhood Networking Academy. My NetAcad college students loved the problem of fixing these advanced community points as they consolidated their routing and switching expertise.

In 2020, Cisco Studying & Certifications retired the previous CCNP Routing & Switching certification and launched the CCNP Enterprise, changing ROUTE, SWITCH, and TSHOOT with the brand new ENCOR and ENARSI exams and programs. Apparently, the present ENARSI examination matters embody a number of “troubleshooting” duties, making it a stable contender for changing TSHOOT, however ENARSI additionally serves because the substitute for ROUTE because it covers superior routing matters.

Though I like ENCOR and ENARSI, I (and plenty of others) miss the TSHOOT examination and course.

After I joined Cisco in 2021, I proposed a Cisco Stay session primarily based on my TSHOOT educating expertise. I designed a posh IPv4 and IPv6 community and created 27 hassle tickets for attendees to repair throughout a four-hour instructor-led lab. The lab has been so standard that over the previous three years I’ve offered it 9 occasions at Cisco Stay occasions, with a tenth and eleventh arising at Cisco Stay Amsterdam in February 2025.

You could be questioning “Patrick, why are you telling me all this?”

TSHOOT 3

The brand new studying path is named Troubleshooting Cisco Enterprise Networking Options (ENTSH) and contains two tracks. The primary monitor covers troubleshooting methodologies and procedures in addition to finest practices for community upkeep. The second monitor is damaged down into 5 case research that require you to resolve hassle tickets logged by your colleagues at fictitious firms.

TSHOOT 4

The case research appear like this:

On Monday, you arrive at your office at SECHNIK Networking Ltd. 4 workers inform you that all the things labored positive on Friday, however now they’re dealing with points. Because the senior engineers are all out, it appears that you’re the one one on web site who can repair the next points:

Kimberly, the consumer on PC1, can’t entry knowledge on the server at 172.16.200.10.
Andrew, the consumer on PC2, can’t entry the Web. Andrew is making an attempt to entry the general public server at 209.165.200.2.
Carol, the consumer on PC3, can’t use SSH to hook up with the server at 172.16.200.10.
Jack, the consumer on PC4, says he needs to entry the Web by means of IPv6. Jack provides that as a result of Andrew has entry, so ought to he.

Every case examine revolves round a unique community infrastructure and can take a look at your data of VLANs, trunks, STP, EtherChanel, FHRPs, EIGRP, OSPF, BGP, NAT, ACLs, SSH, IP SLAs, route redistribution, DHCP, NTP, and AAA.

TSHOOT 5

The labs for ENTSH are solely virtualized and spin up inside three minutes, permitting you to shortly get began along with your studying. Every lab features a debrief that analyzes and explains the difficulty tickets. These debriefs aid you perceive how one can finest resolve the problems customers report.

TSHOOT 6

In case you’re interested by seeing a demo of ENTSH, try the Snack Minute we are going to launch February 18, 2025, wherein I’ll present Kareem Iskander and Matt DeNapoli what the brand new studying path appears to be like like.

In case you’re planning on attending Cisco Stay in Amsterdam or San Diego, you may register for my CCNP Enterprise Fingers-On Troubleshooting lab (LTRCRT-2002) and see what number of hassle tickets you may repair in 4 hours!

Take a look at the brand new Troubleshooting Cisco Enterprise Networking Options (ENTSH) studying path on Cisco U., and be taught to troubleshoot like a professional!

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Author : tech365

Publish date : 2025-01-27 19:21:14

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