Source link : https://tech365.info/the-belief-paradox-killing-ai-at-scale-76-of-knowledge-leaders-cant-govern-what-staff-already-use/
The chief knowledge officer (CDO) has advanced from a distinct segment compliance function into one of the crucial essential positions for AI deployment. These executives now sit on the intersection of knowledge governance, AI technique, and workforce readiness. Their selections decide whether or not enterprises transfer from AI pilots to manufacturing scale or stay caught in experimentation mode.
That’s why Informatica’s third annual survey — the biggest survey but of CDOs particularly on AI readiness, spanning 600 executives globally — carries specific weight. The findings expose a harmful disconnect that explains why so many organizations battle to scale AI past pilots: Whereas 69% of enterprises have deployed generative AI and 47% are operating agentic AI methods, 76% admit their governance frameworks can’t maintain tempo with how staff truly use these applied sciences.
The survey reveals what Informatica calls a “trust paradox” — and explains why knowledge leaders are dangerously overconfident about AI readiness. Organizations deployed generative AI methods quicker than they constructed the governance and coaching infrastructure to assist them. The end result: Workers typically belief the information powering AI methods, however organizations acknowledge their workforces lack the literacy to query that knowledge or use AI responsibly. Seventy-five p.c of knowledge leaders say staff want upskilling in knowledge literacy. Seventy-four p.c require AI literacy…
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Author : tech365
Publish date : 2026-01-30 19:01:00
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