Categories
News

The EU might pressure Meta to re-enable third-party AI chatbots on WhatsApp

Source link : https://tech365.info/the-eu-might-pressure-meta-to-re-enable-third-party-ai-chatbots-on-whatsapp/

Final yr, Meta modified the WhatsApp Enterprise Answer Phrases in a approach that severely restricted what third-party AI chatbots are allowed to do (primarily, they have been relegated to buyer assist). The European Fee determined to take a more in-depth look because it sensed potential points.

The investigation remains to be ongoing, however the Fee feels that it could actually’t look forward to the complete investigation to conclude as a result of the delay could cause irreparable hurt to competitors out there. “AI markets are developing at rapid pace, so we also need to be swift in our action,” mentioned Teresa Ribera, Govt Vice-President for Clear, Simply and Aggressive Transition.

So, the Fee has come out with a preliminary conclusion based mostly on two key factors: 1) Meta’s WhatsApp is more likely to be the dominant participant in communications apps and a pair of) banning third-party AI assistants would represent abuse of that dominant place.

Meta could have an opportunity to defend itself, however the Fee can nonetheless apply interim measures. Notice that if that occurs, it gained’t “prejudge” the case – Meta should find yourself popping out on prime as soon as the complete investigation completes.

OpenAI and Microsoft might not really feel that approach, seeing how ChatGPT and Copilot obtained the boot and are now not out there on WhatsApp (since January 15).

Supply

—-

Author : tech365

Publish date : 2026-02-09 21:10:00

Copyright for syndicated content belongs to the linked Source.

—-

12345678